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Terms and Conditions

Please read these terms and conditions carefully before using our platform.

Acceptance of Terms

By accessing and using Raavve, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our platform.

Use of Platform

You agree to use Raavve only for lawful purposes. You must not:

  • Use the platform in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the platform
  • Engage in fraudulent or deceptive practices
  • Resell tickets at prices exceeding face value plus fees
  • Use automated systems to purchase tickets or scrape content
  • Upload harmful code, viruses, or malicious software
  • Impersonate any person or entity

Account Registration

To purchase tickets, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account.

Ticket Purchases

When purchasing tickets through Raavve:

  • Pricing: All prices are displayed in the local currency and include applicable taxes and fees
  • Payment: Payment must be made in full at the time of purchase using accepted payment methods
  • Confirmation: You will receive a confirmation email with your tickets upon successful payment
  • Availability: Tickets are subject to availability and may sell out at any time
  • Limits: Event organizers may impose purchase limits per customer

Ticket Delivery

Tickets are delivered electronically via email or accessible through your account. It is your responsibility to ensure you can access and present your tickets at the event. Physical tickets may be available for certain events at the organizer's discretion.

Refunds and Cancellations

Refund policies are determined by event organizers:

  • No refunds are provided for change of mind or inability to attend
  • If an event is cancelled, refunds will be processed according to the organizer's policy
  • If an event is postponed, tickets typically remain valid for the new date
  • Service fees may be non-refundable

For specific refund information, check the event page or contact the organizer.

Event Entry

Entry to events is subject to:

  • Presentation of valid tickets (digital or physical)
  • Compliance with venue rules and regulations
  • Age restrictions and identification requirements
  • Security checks and bag searches
  • Event organizer's right to refuse entry

Raavve is not responsible for denied entry or removal from events.

Intellectual Property

All content on Raavve, including text, graphics, logos, images, and software, is the property of Raavve or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Third-Party Content

Our platform may contain links to third-party websites and event information provided by event organizers. We are not responsible for the content, accuracy, or practices of these third parties. Your use of third-party websites is at your own risk.

Limitation of Liability

To the fullest extent permitted by law:

  • Raavve is not liable for any indirect, incidental, or consequential damages
  • We do not guarantee the accuracy of event information provided by organizers
  • We are not responsible for event cancellations, changes, or quality
  • Our total liability shall not exceed the amount paid for the ticket

Indemnification

You agree to indemnify and hold Raavve harmless from any claims, losses, or damages arising from your violation of these terms, your use of the platform, or your violation of any rights of another party.

Dispute Resolution

Any disputes arising from these terms or your use of Raavve shall be resolved through binding arbitration in accordance with the laws of the jurisdiction in which Raavve operates. You agree to waive any right to participate in class action lawsuits.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of Raavve after changes are posted constitutes acceptance of the modified terms.

Termination

We may suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion. Upon termination, your right to use the platform will immediately cease.

Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction in which Raavve operates, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms and Conditions, please contact us:

Last updated: October 1, 2025